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What to Expect at Westcoast
“No one before this ever took time to talk to me or teach me about my leg and how to wear a prosthetic the right way. Or why it’s better to give myself time to heal and start slowly. Vern, my prosthetist here, is absolutely my angel. I have never been taken care of like this anywhere in my life.”
-Malinda Martin
Below-knee amputee
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What is the ‘Westcoast Patient Experience’?

More than just the highest quality orthotic and prosthetic devices…

Westcoast Brace & Limb patients enjoy the benefits of advanced technology, top-notch fabrication quality, and knowledgeable, compassionate practitioners.

But, there’s more to rehabilitation than that. Westcoast recognizes the emotional aspect to care, which is why we encourage our patients to participate in Westcoast’s Patient Networking Programs. These programs allow orthotic and prosthetic patients to receive peer support and encouragement to live life to its fullest potential.

The Highest Quality of Care in the Tampa Bay Area

Our goal at Westcoast Brace & Limb is to provide you with the highest quality of care.

One way we can make the experience at Westcoast Brace & Limb more enjoyable is to let you know what to expect when you walk through our doors.

Prior to Visit:

New patient forms can be downloaded on our website and completed in advance. If you choose to fill out these important forms when you arrive, please allow at least 20 extra minutes before your scheduled appointment to complete the information so you and our other patients can be seen on time.

Items to Bring to Your Appointment:

  • Insurance card & Photo ID
  • Prescription (if you have one)
  • Insurance Referral (when applicable)
  • Information on medical history

Office Visit:

  • Completion of initial paperwork and signature forms
    (Please arrive at least 20 minutes before your
    appointment to complete these important documents!)
  • Evaluation by a Westcoast practitioner
  • Insurance verification by our expert Specialty Care Coordinators
  • Information on patient financial responsibility and, if needed, payment arrangements for the
    orthotic and/or prosthetic care provided
  • Arrangements for important follow-up visits

Appointments vs. Walk-ins:

Appointments are preferred, especially if you require a longer period of time with a practitioner. However, we understand there are times when you may need something unexpectedly, so walk-in patients are always welcome! As a walk-in patient, there may be a bit of a wait to see a practitioner, as we work hard to juggle schedules and get you in to see one of our experts as quickly as possible — without compromising the quality of care we provide to all our patients.

Our Mobile Unit:

Practitioners on call 24-hours a day, 7 days a week.

When needed, we can bring the highest quality of care right to you. Professionals in our Mobile Unit serve Hillsborough, Pinellas, Polk and Pasco counties to reach adult and pediatric patients who are:

  • In the hospital
  • Homebound
  • In a rehabilitation facility
  • In an assisted living or nursing home

Patients in need of emergency after-hours care

Westcoast Brace & Limb’s Mobile Unit vehicles are fully-equipped with all the state-of-the-art technology and tools needed to make complex adjustments to orthotic and prosthetic devices where patients need them.

Westcoast Brace & Limb offers a wide range of orthotic and prosthetic devices; however, we do not carry durable medical equipment (DME) items such as canes, walkers, wheelchairs or scooters.

We appreciate the opportunity to be part of your rehabilitation team!

Smiles, not sympathy
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Journey
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