Are prescriptions required?

A prescription is not required for consultation.  However, a prescription is required in order for us to provide a device to a patient.  We strongly recommend for each patient to obtain a prescription for consultation prior to the initial visit.  If this is not possible, Westcoast Brace & Limb Care Coordinators and Case Managers will be happy to assist patients in this process.

Is there a charge for an office visit?

Westcoast Brace & Limb does not charge for routine office visits.  Routine office visits and adjustments are covered under the original charge for the orthotic or prosthetic device.  Non-routine adjustments/repairs may be subject to a fee, if the initial device warranty is no longer in effect.  

Are walk-in appointments welcomed?

Westcoast Brace & Limb encourages all patients to call ahead to schedule appointments.  This reduces wait time and ensures that each patient gets a quality visit.  However, walk-in appointments are accepted.  

Does Westcoast Brace & Limb help patients with insurance funding?

Westcoast Brace & Limb Care Coordinators and Case Managers ensure that insurance eligibility is obtained and pre-authorization requirements are met.  We help each patient navigate insurance coverage issues and, when needed, can pursue alternative funding resources.

How often can patients return for adjustments?

There is no limit to the number of visits a patient can request.  We are here to help.

I need a device, but I don’t want to come into the office.  I have many questions…

Potential and existing patients may contact Westcoast Brace & Limb Care Coordinators and Case Managers by phone to obtain more information related to orthotic and prosthetic services.  Practitioners, including orthotists and prosthetists, are also available by phone.  Simply call our toll free number (1-888-552-2555), or submit questions online ^[1].